Frequently Asked Questions

Yes. Odotrack meets the legal and tax requirements of Revenu Québec and the Canada Revenue Agency for mileage tracking. The generated reports are ready to use when filing your tax returns.

Odotrack is an automated solution that records your trips in real time, no manual entry required. Our device connects directly to your vehicle, ensuring data accuracy and full tax compliance. You save time and reduce the risk of errors.

Odotrack operates on a subscription basis that covers access to the online portal, secure data hosting, software updates, and unlimited technical support. There are no hidden fees.

Yes, an account can be set up for multiple vehicles. Each device is linked to a specific vehicle, but all your reports are centralised in a single portal.

You can create detailed, fully compliant tax reports that include business and personal mileage breakdowns, annual totals, and monthly summaries. All reports are accepted by Revenu Québec and the CRA.

Contact our team to learn about available offers and trials. Depending on your situation, you may be eligible to try the solution before committing to a full subscription.

Plug the device into your vehicle’s OBD2, USB or 12V port (depending on the model). Then, log in to the client portal to complete the setup. A step-by-step guide is available in the “Technical Support” section.

Sign in to the client portal, open the “Vehicles” tab, and follow the steps to update your information. This helps maintain accurate tracking of your trips and reports.

In the portal, go to “Vehicles” > “Odometer” and enter the exact value displayed on your dashboard. It is recommended to do this when creating the account and at the beginning or end of each fiscal year.

Installation is simple and does not require any specialised tools. However, if you prefer, Odotrack can recommend a certified installer.

Click “Forgot your password” on the client portal login page, enter the email address linked to your account, and follow the steps provided in the email you receive.

The app is available on the App Store and Google Play. Download it, log in with your credentials, and your trips will be displayed automatically.

Your trips automatically appear in the portal and mobile app. If one seems to be missing, check that the device is properly plugged in and the vehicle running.

Ensure the device is securely connected and use only the supplied cables. If the issue continues, restart your vehicle and check the “Technical Support” section for the complete procedure.

In the portal or app, select the trip, then change its category (business or personal). The reports will update automatically.

No. Using non-provided accessories may damage the device and your vehicle, and may void your warranty.

Try another browser (Google Chrome, Firefox, or Safari) and clear your device’s cache. If necessary, uninstall and reinstall the mobile app.

Contact our customer service team to ensure the secure transfer of your data to a new device.

Contact Odotrack technical support. After a diagnostic, a replacement can be made if the device is still under warranty.

Yes. Even if you drive less than 20,000 km per year, tax law (CRA and Revenu Québec) requires that you keep a mileage log if you claim vehicule expenses or if your employer provides you with a vehicle that is also used for personal purposes.

All light vehicles sold in Canada since 1996 are equipped with an OBD-II port. However, if you are unable to use it, we offer several alternative connection options to connect your device.

Yes. All electric cars sold in North America since 1996 (and therefore all modern electric cars) have an OBD-II port. In addition, we offer several other connection methods depending on your vehicle model.

Yes. Odotrack reports are compliant and valid across Canada, including Ontario.

No. You cannot simply estimate or invent a percentage based on your own impressions. The CRA and Revenu Québec require documented proof. Without a logbook (complete or simplified), they can deny your deductions or calculate a benefit based on 100% personal use. In the event of a tax audit, an estimated percentage without evidence will not be accepted.

Yes. Even if the vehicle is provided by your employer, you must keep a mileage log if you use it for personal purposes. Your employer must calculate the taxable benefits associated with this use (in accordance with CRA rules). The log allows you to distinguish between personal and business mileage. Without a detailed log, all use could be considered personal, which would increase your taxable benefit.

Yes. In fact, it’s beneficial — Odotrack helps you maximize your tax deductions related to vehicle expenses, including your lease payments.

Installing Odoplus is quick and easy — it’s plug and play. Simply connect the device, and it’s ready to go within minutes, with no complex setup or technical assistance required.

Yes. Your data is stored securely on servers located in Canada, and we comply with Personal Information Protection Act 25.

Yes. You can even manage multiple vehicles or an entire fleet from the same tool.

Our software allows you to review and correct your trips with just one click.

No, unless you choose to give them access to your account.

Yes. You must keep a mileage log, even if you work on temporary construction sites.

This log protects you because it shows that your trips to these sites are for business purposes and not part of your regular commute. In general, direct trips from your home to a temporary work site are considered business trips. Without a logbook, the CRA could reclassify your trips as personal, which would cause you to lose your deductions.

To be eligible for deductions, two forms are required:

• Federal: Form T2200
  Without Form T2200 signed by your employer, you cannot claim your vehicle expenses on your federal tax return.
• Provincial: Form TP-64.3
  This form essentially confirms the same information as Form T2200, but for the provincial portion of your return.

Without Forms T2200 and TP-64.3, you will not be eligible for deductions, even if you keep a mileage log.

Yes. You don’t have to reprogram anything, even if you frequently change construction sites. Each new trip is detected automatically. In your OdoConstruction account, you can then validate each of your construction sites, and that’s it.

Yes. Odotrack is recognized by both Revenu Québec and the CRA, since its main function is to produce a mileage log that complies with tax requirements. You can therefore use it with confidence for your deductions.

Yes. Whether you are an apprentice or journeyman in the construction industry, the tax rule remains the same: if you claim vehicle expenses, you must keep a mileage log. OdoConstruction is therefore perfectly suited to your situation.

Yes. It’s even more advantageous, because OdoConstruction helps you maximise your tax deductions related to your vehicle expenses, including your monthly lease or financing payments.

Installing Odoconstruction is quick and easy. It is a plug-and-play system: simply plug in the device and it is immediately ready to use. In most cases, installation takes only a few minutes and requires no special technical skills.

Yes. Your data is stored securely on servers located in Canada, and we comply with Personal Information Protection Act 25.

Yes. OdoFleet ELD is compliant and certified by Transport Canada.

The device is plug and play. Simply download the application, then pair your mobile phone or tablet with the device. Installation takes only a few minutes and you are ready to go.

Yes. All data is protected and stored securely in accordance with Canadian privacy standards.

Yes. Managing and optimizing your vehicle fleet has never been easier thanks to the Odofleet platform.

Yes. Odotrack is recognized by both Revenu Québec and the CRA, as its main function is to produce a mileage log that complies with tax requirements. You can therefore use it with confidence for your deductions.

No corrections are allowed. Only changes to the type of trip are permitted.

Yes, absolutely. Odofleet is compatible with electric and hybrid vehicles.

Installing Odoasset is quick and easy. It is a plug-and-play system: simply plug in the device and it is ready to use immediately. In most cases, installation takes only a few minutes and requires no special technical skills.

Yes. Odoasset is compatible with a wide variety of equipment: trailers, forklifts, containers, construction equipment, agricultural equipment and much more.

Yes. A notification can easily be set up so you can be alerted by email or SMS in the event of unauthorized movement.

Yes. You have access to all your equipment’s performance analytics in real time.

Yes. With our intuitive online platform, accessible on both desktop and mobile, you can keep an eye on your assets at all times while ensuring smooth and secure operations.

Yes. Your data is stored securely on servers located in Canada, and we comply with Personal Information Protection Act 25.